Privacy Policy
Effective Date: April 13, 2026
Last Updated: April 13, 2026
1. Introduction
Silver Lining (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
A clear privacy policy is essential for transparency, legal compliance, and building trust with users, especially in healthcare-related services where sensitive data may be involved.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Any information submitted through forms or inquiries
B. Health-Related Information (IfProvided)
- Care needs or service inquiries
- General health or support-related information voluntarily submitted
C. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and website interactions
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Coordinate care or service-related needs
- Improve our website and user experience
- Communicate with you about services or updates
- Maintain internal records and analytics
- Comply with legal and regulatory obligations
- Prevent fraud or misuse
4. How We Share Your Information
We do not sell your personal information.
We may share your information in the following situations:
- Service Providers: Vendors assisting with website hosting, analytics, or communications
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Consent: When you explicitly authorize us
5 Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Restrict or object to certain processing
- Opt out of marketing communications
To exercise your rights, contact us at:
homecare@silverliningus.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze website usage
- Improve user experience
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
11. Health Information Disclaimer
While we may collect health-related information, communications through our website (including forms and email) may not be fully secure.
Please avoid submitting highly sensitive medical information through unsecured channels. For sensitive matters, contact us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us:
Silver Lining
3100 Dundee Rd #902
Northbrook, IL 60062
Email: homecare@silverliningus.com
Phone: (888) 628-6100
